Guest Experience & Store Support Associate

dollartree; Iowa City (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Iowa City is seeking a Customer Service Associate to deliver a helpful shopping experience. You will assist customers, process transactions, and maintain a clean, stocked store.

You must be able to lift 30–50 lbs and stand/walk for extended periods, with strong communication and organizational skills. Prior retail or service experience is preferred.

This is a part-time, on-site role with opportunities for growth and employee benefits where offered.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail, hospitality, grocery, or similar environments preferred.
• Ability to follow instructions and read operational documents.
• Able to lift 30–50 lbs and perform frequent walking, standing, stooping and lifting.
• Excellent customer service and relationship-management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Assist with receiving, unload trucks, and restock per productivity standards.
• Maintain a positive, safe, and respectful environment for customers and coworkers.
• Keep areas clean, including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Education

High School Diploma

Job description

Dollar Tree in Iowa City is seeking a Customer Service Associate to deliver a helpful shopping experience. You will assist customers, process transactions, and maintain a clean, stocked store.

You must be able to lift 30–50 lbs and stand/walk for extended periods, with strong communication and organizational skills. Prior retail or service experience is preferred.

This is a part-time, on-site role with opportunities for growth and employee benefits where offered.