Customer Experience Associate | Retail Support

dollartree; Council Bluffs (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Council Bluffs, IA is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

The role emphasizes reliable, customer-focused service with physical stamina for stocking and lifting up to 50 lbs. Prior retail or service experience is preferred; part-time hours available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30-50 lbs and perform repeated movements.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment.
• Keep store clean including bathrooms and floors; take out trash.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Communication

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Council Bluffs, IA is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

The role emphasizes reliable, customer-focused service with physical stamina for stocking and lifting up to 50 lbs. Prior retail or service experience is preferred; part-time hours available.