Part-Time Customer Experience Associate I

dollartree

Davenport (IA)

On-site

USD 17,000 - 21,000

Part time

11 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Davenport, IA store. You will assist customers with questions, process transactions at the register, and help maintain stock and store cleanliness to ensure a great shopping experience.

The role requires a high school diploma or equivalent, prior retail service experience, and the ability to lift 30–50 lbs. The position is part-time with potential for growth and injury-free operations are emphasized.

Qualifications

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Relationship management
Communication
Follow instructions
Lifting 30-50 lbs
Physical stamina

Education

High School Diploma or Equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Davenport, IA store. You will assist customers with questions, process transactions at the register, and help maintain stock and store cleanliness to ensure a great shopping experience.

The role requires a high school diploma or equivalent, prior retail service experience, and the ability to lift 30–50 lbs. The position is part-time with potential for growth and injury-free operations are emphasized.

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