Retail Customer Experience Associate I

Dollar Tree Stores; Cedar Rapids (IA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate in Cedar Rapids, IA to deliver a positive shopping experience. You will assist customers with questions and recommendations, handle transactions at the register, and help with restocking and unloading merchandise.

The role requires reliability, strong communication, and the ability to lift 30–50 lbs. Prior retail or service experience is a plus, and we offer benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30-50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Lifting 30-50 lbs

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate in Cedar Rapids, IA to deliver a positive shopping experience. You will assist customers with questions and recommendations, handle transactions at the register, and help with restocking and unloading merchandise.

The role requires reliability, strong communication, and the ability to lift 30–50 lbs. Prior retail or service experience is a plus, and we offer benefits and opportunities for growth.