Guest Experience & Store Ops Lead

SmartRecruiters, Inc.; Purcellville (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Team Washington, Inc. in Purcellville, VA is seeking a Store Assistant Manager to help oversee daily operations, ensure brand standards, and support the team in delivering excellent customer service.

You will assist in scheduling, labor control, and coordinating deliveries, while maintaining a productive work environment and strong attention to food quality and cleanliness. The role emphasizes hands-on leadership, cash handling, and adherence to company policies, with opportunities to contribute

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management, and customers.
• Superb ability to multi-task.
• Ability to lead the team on duty.
• Ability to pass applicable Company background checks.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work independently and as part of a team.
• Ability to take orders over the counter or phone.

Responsibilities

• Oversee store operations in the absence of the General Manager.
• Ensure customers feel welcome and staff are courteous and service-oriented.
• Supervise food preparation and service to meet brand standards.
• Assist in opening, closing, and daily prep tasks.
• Coordinate deliveries and maintain cash handling procedures.
• Support sales, service, quality, and cleanliness objectives through staff training.

Skills

Communication

Multi-tasking

Team leadership

Order entry

Cash handling

Background checks

Customer service

Job description

Team Washington, Inc. in Purcellville, VA is seeking a Store Assistant Manager to help oversee daily operations, ensure brand standards, and support the team in delivering excellent customer service.

You will assist in scheduling, labor control, and coordinating deliveries, while maintaining a productive work environment and strong attention to food quality and cleanliness. The role emphasizes hands-on leadership, cash handling, and adherence to company policies, with opportunities to contribute