Guest Experience Store Leader - Community Impact

Altar'd State; Lexington (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Altar'd State in Lexington, KY is hiring a Guest Engagement Assistant Store Leader. You will recruit, train, and develop a diverse team to deliver an exceptional guest experience across all interactions.

You will drive sales, meet guest experience goals, and lead the team with passion for service, community involvement, and brand standards. This role requires a minimum of 40 hours weekly, including holidays and weekend shifts.

Qualifications

• Excellent communication and guest engagement skills.
• Proven leadership in hospitality or retail.
• Ability to drive sales while maintaining service standards.
• Able to recruit, train and develop a team.

Responsibilities

• Cultivates a guest-focused environment and drives sales.
• Models service standards and coaches staff.
• Recruit, train and develop a high-performing team.
• Manage Mission Monday campaign to support community.
• Achieve store and company goals in P&L and metrics.
• Provide timely feedback and recognition to staff.

Skills

Strong communication

Hospitality leadership

Guest service excellence

Team building

Sales-driven

Education

Bachelor’s Degree preferred

Retail management experience

Job description

Altar'd State in Lexington, KY is hiring a Guest Engagement Assistant Store Leader. You will recruit, train, and develop a diverse team to deliver an exceptional guest experience across all interactions.

You will drive sales, meet guest experience goals, and lead the team with passion for service, community involvement, and brand standards. This role requires a minimum of 40 hours weekly, including holidays and weekend shifts.