Guest Experience Steward — Housekeeping & Setup

HOSPITALITY AMERICA, INC.; Greenville (SC); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Fun environment

Training & growth

Medical benefits

Paid holidays

401k

Job summary

Hospitality America, LLC seeks a Houseperson for Residence Inn Greenville to keep common areas immaculate and welcoming. You will support housekeeping, prepare spaces for events, manage waste, and assist with maintenance needs while delivering friendly guest service.

The role emphasizes independence, timeliness, and teamwork in a fast-paced hotel environment, with competitive pay and opportunities for growth within our hospitality team.

Qualifications

• Must have attention to detail with the ability to be thorough in your work.
• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.

Responsibilities

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

Skills

Attention to detail

Customer service

Job description

Hospitality America, LLC seeks a Houseperson for Residence Inn Greenville to keep common areas immaculate and welcoming. You will support housekeeping, prepare spaces for events, manage waste, and assist with maintenance needs while delivering friendly guest service.

The role emphasizes independence, timeliness, and teamwork in a fast-paced hotel environment, with competitive pay and opportunities for growth within our hospitality team.