Houseperson - Full-Time

RESIDENCE INN-GREENVILLE; Greenville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary and bonus

Fun work environment

Top training and growth opportunities

Medical, dental, and vision coverage

Paid holidays and vacation time

401k retirement plan

Job summary

Residence Inn Greenville hotel is seeking a detail oriented Houseperson to maintain the highest standards of cleanliness and presentation in our common areas and corridors, contributing to exceptional guest experiences in a fun, team-oriented environment.

You will support housekeeping operations, respond to guest requests, and assist with event space setup, trash management, and minor maintenance tasks while upholding our standards and values.

Qualifications

• Experience as a Houseperson or Room Attendant in a hotel or similar environment preferred.
• Must have attention to detail and thoroughness in work.
• Must be able to work independently while meeting timelines.

Responsibilities

• Maintain cleanliness and presentation of all common areas, lobbies, corridors, and public spaces.
• Assist housekeeping with guest requests and inventory of towels, linens, and amenities.
• Set up and break down meeting rooms and event spaces, arrange furniture and equipment as needed.
• Collect and dispose of trash in designated areas and maintain overall cleanliness.
• Identify and report maintenance issues in common areas and assist with minor tasks.
• Provide courteous guest service and information when required.

Skills

Attention to detail

Customer service

Independent worker

Hotel housekeeping

Job description

Residence Inn Greenville hotel is seeking a fun, detail oriented, dedicated individual to join our team as a Houseperson. You will play a critical role in maintaining the highest standards of cleanliness and presentation in our common areas and corridors, creating exceptional guest experiences while enjoying a competitive salary in a fun, team-oriented environment. If you take pride in ensuring a clean and inviting atmosphere for guests, we would love to hear from you!

About Us

At Hospitality America, winner of Top Workplaces USA,we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.

WHAT YOU’LL DO

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

WHY Residence Inn Greenville hotel:

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!
• Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

SKILLS EDUCATION AND EXPERIENCE

• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.