Guest Experience Steward | Hospitality Operations

Koʻa Kea Resort on Poipu Beach – Kauai, HI; Koloa (HI); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Paid Time Off

Birthday Holiday

Gone Fishing Holiday

Opportunities for advancement

Job summary

Ko’a Kea Hotel & Resort in Poipu Beach, Kauai, Hawaii, seeks a hospitality associate to greet guests, respond to requests, and maintain guest areas with warmth and professionalism.

You’ll perform light housekeeping, assist in dining areas, ensure safety and sanitation, and collaborate with kitchen staff and managers to deliver memorable guest experiences.

This role offers competitive pay, benefits, and opportunities for advancement in a renowned resort environment.

Qualifications

• Knowledge of English language to effectively communicate with guests, associates and vendors.
• Good mathematical and computer skills.
• Ability to lift and move heavy items and perform physical tasks as required.

Responsibilities

• Greet all guests in a warm, enthusiastic manner.
• Respond to guest needs and resolve requests promptly and courteously.
• Sweep and mop floors; keep dining and kitchen areas clean and sanitary.
• Assist Chef in receiving and storing products; maintain equipment and supplies.
• Respond to and resolve guest questions or complaints with professionalism.

Skills

Customer service

English proficiency

Communication

Teamwork

Physical stamina

Tools

Math skills

Computer skills

Job description

Ko’a Kea Hotel & Resort in Poipu Beach, Kauai, Hawaii, seeks a hospitality associate to greet guests, respond to requests, and maintain guest areas with warmth and professionalism.

You’ll perform light housekeeping, assist in dining areas, ensure safety and sanitation, and collaborate with kitchen staff and managers to deliver memorable guest experiences.

This role offers competitive pay, benefits, and opportunities for advancement in a renowned resort environment.