Guest Experience Specialist — Unlimited Spa Access

SaunaNews; Minneapolis (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Unlimited sauna access

Job summary

SaunaNews is seeking a friendly bathhouse attendant for Embrace NorthMinneapolis in Marcy Holmes. You will welcome and register members, guide safe sauna and cold plunge use, and keep the space clean and organized.

You will work early mornings, evenings and weekends across at least two shifts per month, with a focus on safety and hospitality. Prior cleaning or hospitality experience is preferred, with strong feedback skills.

Qualifications

• Strong customer service and hospitality orientation.
• Ability to follow cleaning and sanitation protocols.
• Attention to safety policies for sauna and pool areas.
• Willingness to give and receive feedback.

Responsibilities

• Greet and register each member warmly, especially first-time visitors.
• Instruct members on safe use of sauna and cold plunge.
• Use registration and member account systems; keep waivers and member instructions up to date.
• Keep space clean, stocked and organized per cleaning procedures.
• Monitor safety issues and report them immediately, handing over a clean space to the next shift.

Skills

Customer service

Cleaning

Organization

Safety awareness

Job description

SaunaNews is seeking a friendly bathhouse attendant for Embrace NorthMinneapolis in Marcy Holmes. You will welcome and register members, guide safe sauna and cold plunge use, and keep the space clean and organized.

You will work early mornings, evenings and weekends across at least two shifts per month, with a focus on safety and hospitality. Prior cleaning or hospitality experience is preferred, with strong feedback skills.