Guest Experience Specialist - Retail (Part-Time)

Family Dollar Stores Of Connecticut LLC; East Hartford (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Perks and rewards

Job summary

Family Dollar Stores Of Connecticut LLC in East Hartford is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions at the register, restock shelves, and help maintain a clean, safe store environment.

The role emphasizes friendly communication, strong organizational skills, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, bending, and moving.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register handling

Job description

Family Dollar Stores Of Connecticut LLC in East Hartford is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions at the register, restock shelves, and help maintain a clean, safe store environment.

The role emphasizes friendly communication, strong organizational skills, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred.