Guest Experience Specialist - Retail & Food Service

The-Spinx-Company; Crescent Landing Apartments (SC); On-site; USD 28,000 - 40,000; Full time

Job summary

The Spinx Company is seeking a Customer Service Representative to work in a team environment, delivering outstanding customer service and accurate financial transactions. The role emphasizes safety, food quality, and adherence to company policies and core values in a fast-paced retail setting.

Responsibilities include ensuring a clean, organized store and restrooms, handling cash securely, and complying with age-restricted sale rules.

Qualifications

• Customer Service Representative must work varied shifts including nights, weekends, and holidays.
• Must follow safety policies and procedures to keep self and others safe.
• Ability to read, analyze and interpret financial reports or relevant documents.
• Ability to report safety hazards to management.

Responsibilities

• Report for scheduled shifts on time in proper uniform with a clean appearance.
• Cross-train and perform all retail and food service duties for flexibility.
• Maintain safe work environment and report accidents or hazards.
• Provide fast, friendly and accurate service to customers, ensuring satisfaction.
• Keep an organized, clean sales floor and restrooms at all times.
• Maintain exterior cleanliness of building, grounds, and forecourt.
• Protect company assets and follow cash handling policies.
• Adhere to age-restricted sale rules with proper ID when required.
• Support merchandising, pricing, and store operations as directed.
• Set a positive tone and communicate according to the Store Operations guidelines.
• Assist customers at self-checkout areas if applicable.

Skills

Customer service

Teamwork

Cash handling

Job description

The Spinx Company is seeking a Customer Service Representative to work in a team environment, delivering outstanding customer service and accurate financial transactions. The role emphasizes safety, food quality, and adherence to company policies and core values in a fast-paced retail setting.

Responsibilities include ensuring a clean, organized store and restrooms, handling cash securely, and complying with age-restricted sale rules.