Guest Experience Specialist

The-Spinx-Company; Welcome Acres (SC); On-site; USD 28,000 - 40,000; Full time

Job summary

The Spinx Company is seeking a Customer Service Representative to deliver fast, friendly service, process transactions accurately, and uphold safety, sanitation, and food quality standards across operations. You will work as part of a team, adhere to appearance and policy guidelines, assist with cross-training, and help maintain a welcoming store environment in line with core values.

You will join a team that values customer focus, teamwork, and accountability, and you will support store

Qualifications

• Customer Service Representative must be available for varied shifts, including nights, weekends and holidays.
• Must complete safety, sanitation, and store policies to meet company standards.
• Ability to handle cash transactions accurately and maintain accountability.
• Provide fast, friendly service and resolve customer issues with management support.
• Cross-training across retail and food service tasks for operational flexibility.

Responsibilities

• Report for scheduled shifts on time with a clean, professional appearance.
• Be cross-trained in retail and food service tasks to ensure team support.
• Maintain a safe work environment and report hazards to management.
• Provide fast, friendly service and ensure customers feel valued.
• Keep a clean, organized sales floor and restrooms at all times.
• Protect company assets and adhere to cash handling policies.
• Follow age-restricted sale rules with proper ID checks.

Job description

The Spinx Company is seeking a Customer Service Representative to deliver fast, friendly service, process transactions accurately, and uphold safety, sanitation, and food quality standards across operations. You will work as part of a team, adhere to appearance and policy guidelines, assist with cross-training, and help maintain a welcoming store environment in line with core values.

You will join a team that values customer focus, teamwork, and accountability, and you will support store