Guest Experience Specialist & Product Educator

Lululemon Athletica; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Generous employee discount

Fitness & yoga classes

Extended health and dental benefits

Job summary

lululemon is seeking an Educator to join our retail team in Fort Lauderdale. You will deliver world-class guest service, share top-quality product education, and authentically connect with our community and culture.

You will engage with guests, assess their needs, and facilitate seamless transactions while supporting omnichannel programs. This role emphasizes inclusion, teamwork, and a strong, energetic store presence to uphold our luxury environment.

Qualifications

• Must be legally authorized to work in the country where the store is located
• Must be 18 years of age or older
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Must have the ability to travel to the assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon is seeking an Educator to join our retail team in Fort Lauderdale. You will deliver world-class guest service, share top-quality product education, and authentically connect with our community and culture.

You will engage with guests, assess their needs, and facilitate seamless transactions while supporting omnichannel programs. This role emphasizes inclusion, teamwork, and a strong, energetic store presence to uphold our luxury environment.