Guest Experience Educator — Elevate Service & Community

lululemon; Sarasota (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Sarasota, FL is seeking an Educator to deliver world-class guest experiences and share high-quality product education in our luxury retail environment.

You will engage with guests, understand their needs, and guide them through purchases and returns while representing lululemon’s inclusive culture and community focus. This role requires energy, flexibility, and a passion for customer service in a live store setting.

Qualifications

• Inclusive and ethical behavior in a team environment.
• Strong guest service mindset and communication skills.
• Ability to adapt to changing guest needs and store operations.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High School Diploma

Job description

lululemon in Sarasota, FL is seeking an Educator to deliver world-class guest experiences and share high-quality product education in our luxury retail environment.

You will engage with guests, understand their needs, and guide them through purchases and returns while representing lululemon’s inclusive culture and community focus. This role requires energy, flexibility, and a passion for customer service in a live store setting.