Guest Experience Specialist (Part-Time)

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 17,000 - 20,000; Part time

Job summary

United Dairy Farmers in Cincinnati, OH is hiring a Guest Services Associate for part-time shifts (up to 25 hours per week). The role focuses on delivering the Hi Five Guest Experience and ensuring a clean, safe store environment.

You will handle shake/malt preparation, POS transactions, stocking, and customer assistance, while following store policies and procedures. The position requires clear English communication and ability to stand for extended periods.

Qualifications

• High school diploma or equivalent preferred.
• Must be at least 16 years old.
• Excellent communication and customer service skills.
• Ability to stand for extended periods.

Responsibilities

• Provide the signature Hi Five Guest Experience; greet Guests warmly and ensure readiness of the store.
• DipSide Guest Services: prepare shakes/malts, ice cream, sundaes, and related items.
• Operate POS system and gas console; handle transactions and provide accurate change.
• Stock shelves, coolers and displays; rotate stock and check dates.
• Maintain store cleanliness and safety; assist in cash handling procedures.
• Maintain awareness of guests and follow security procedures as needed.
• Complete time records and required documentation accurately.
• Perform other duties as assigned by Management.

Job description

United Dairy Farmers in Cincinnati, OH is hiring a Guest Services Associate for part-time shifts (up to 25 hours per week). The role focuses on delivering the Hi Five Guest Experience and ensuring a clean, safe store environment.

You will handle shake/malt preparation, POS transactions, stocking, and customer assistance, while following store policies and procedures. The position requires clear English communication and ability to stand for extended periods.