Guest Experience Specialist (Part-Time)

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers in Cincinnati is seeking a part-time Guest Services Associate to deliver the Hi Five Guest Experience, greet guests warmly, and keep the store ready for customers.

Responsibilities include operating the POS and gas console, stocking merchandise, and maintaining safety and cleanliness. You must be at least 16 years old and able to communicate in English; shifts may include 1st, 2nd or 3rd.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.
• Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.
• Reporting: Accurate completion of time records and the Customer First Document.
• Other duties as assigned by Management
• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.

Job description

United Dairy Farmers in Cincinnati is seeking a part-time Guest Services Associate to deliver the Hi Five Guest Experience, greet guests warmly, and keep the store ready for customers.

Responsibilities include operating the POS and gas console, stocking merchandise, and maintaining safety and cleanliness. You must be at least 16 years old and able to communicate in English; shifts may include 1st, 2nd or 3rd.