Guest Experience Specialist — Hotel Dining

Lone Star Court; Austin (TX); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

Paid community service days

Job summary

Valencia Hotel Group is seeking an enthusiastic Water Trough server to deliver warm, attentive service during breakfast, events, functions and meetings, ensuring every guest feels welcomed.

You will maintain impeccable grooming, anticipate guest needs, explain menu items, learn Tabit and ALICE systems, and collaborate with a professional hotel team to provide exceptional hospitality. This full-time on-site role fosters growth in a fast-paced environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent time management and problem-solving abilities.
• Ability to work well with a team and attention to detail.
• Professional demeanor with clean, well-groomed appearance.
• Must have a valid TABC and Food Handlers Card.

Responsibilities

• Provide warm service to guests during breakfast, events, functions and meetings.
• Proactively assist guests, answer questions and discuss menu items.
• Learn and use Tabit and ALICE systems to process guest requests and charges.
• Maintain cleanliness and ensure professional conduct at all times.

Skills

Communication

Time management

Teamwork

Organization

TABC & Food Handlers Card

Tools

Tabit POS

ALICE system

Job description

Valencia Hotel Group is seeking an enthusiastic Water Trough server to deliver warm, attentive service during breakfast, events, functions and meetings, ensuring every guest feels welcomed.

You will maintain impeccable grooming, anticipate guest needs, explain menu items, learn Tabit and ALICE systems, and collaborate with a professional hotel team to provide exceptional hospitality. This full-time on-site role fosters growth in a fast-paced environment.