Guest Experience Specialist: Host, Cashier, Busser

Black Bear Diner; Signal Hill (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Black Bear Diner in Signal Hill, California seeks a friendly Server Support Team member to ensure guests have a positive, welcoming experience.

You will greet guests, seat them, take orders, process payments, assist servers, and keep entrances and dining areas clean. You may handle takeout orders and support busy service stations. Flexibility for nights, weekends, and holidays is required.

This role emphasizes hospitality, teamwork, and a can-do attitude in a fast-paced environment.

Qualifications

• Patience and friendly demeanor when interacting with guests.
• Ability to multitask in a fast-paced environment.
• Willingness to work flexible hours, including nights and weekends.
• Guest-focused service with a positive attitude.

Responsibilities

• Greet arriving guests warmly and promptly.
• Seat guests based on preferences and traffic flow.
• Take and relay food and beverage orders; process payments and close checks.
• Assist servers and maintain cleanliness of dining areas and restrooms.
• Handle takeout orders and manage POS entries accurately.
• Be available to fill in as needed to ensure smooth operation.

Skills

Patience

Good sense of humor

Enthusiastic

Ability to multi-task

Calm under pressure

Tools

POS system

Job description

Black Bear Diner in Signal Hill, California seeks a friendly Server Support Team member to ensure guests have a positive, welcoming experience.

You will greet guests, seat them, take orders, process payments, assist servers, and keep entrances and dining areas clean. You may handle takeout orders and support busy service stations. Flexibility for nights, weekends, and holidays is required.

This role emphasizes hospitality, teamwork, and a can-do attitude in a fast-paced environment.