Guest Experience Lead: Host, Cashier & Busser

Black Bear Diner; Houston (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Black Bear Diner in Houston, TX is seeking a Server Support Team member to ensure guests have a positive and friendly experience. You will greet guests, seat them, take orders, process payments, and assist servers while maintaining a clean dining area.

Ideal candidates are patient, enthusiastic, and able to multitask in a busy environment, with a calm attitude under pressure. Flexibility for shifts, including nights and weekends, is required.

Qualifications

• Patience and a friendly, guest-centric attitude.
• Enthusiastic and energetic demeanor in a fast-paced restaurant.
• Ability to stay calm under pressure and handle multiple tasks.

Responsibilities

• Greet guests warmly and promptly.
• Seat guests based on preferences and flow.
• Take food and beverage orders; enter in POS; process payments and close checks.
• Maintain clean entrance, lobby, dining room, and restrooms.
• Assist servers and stock service stations as needed.

Skills

Patience

Good sense of humor

Enthusiastic

Calm under pressure

Multi-task

Tools

POS system

Job description

Black Bear Diner in Houston, TX is seeking a Server Support Team member to ensure guests have a positive and friendly experience. You will greet guests, seat them, take orders, process payments, and assist servers while maintaining a clean dining area.

Ideal candidates are patient, enthusiastic, and able to multitask in a busy environment, with a calm attitude under pressure. Flexibility for shifts, including nights and weekends, is required.