Guest Experience Specialist - Host, Cashier & Busser

Black Bear Diner; Olathe (KS); On-site; USD 12,000 - 21,000; Full time

Job summary

Black Bear Diner in Olathe, KS is seeking a Server Support Team member to ensure guests have a positive, friendly experience.

You will greet guests, seat parties, take orders, process payments, and assist servers while maintaining a clean, welcoming dining area. Flexibility to work nights, weekends, and holidays is required, with staying calm under pressure and strong multitasking. This role supports overall restaurant operations and guest satisfaction.

Qualifications

• Patience and a friendly, guest-focused attitude are essential.
• Strong communication and ability to multi-task in a fast-paced dining setting.

Responsibilities

• Take food and beverage orders from guests and enter them into the POS system.
• Process payments, close checks, and thank guests for their visit.
• Assist servers, seat guests, and maintain cleanliness of lobby, dining room and restrooms.
• Help with server stations and reset tables promptly.

Skills

Patience

Good Sense of Humor

Enthusiastic

Calm under pressure

Multi-tasking

Tools

POS system

Job description

Black Bear Diner in Olathe, KS is seeking a Server Support Team member to ensure guests have a positive, friendly experience.

You will greet guests, seat parties, take orders, process payments, and assist servers while maintaining a clean, welcoming dining area. Flexibility to work nights, weekends, and holidays is required, with staying calm under pressure and strong multitasking. This role supports overall restaurant operations and guest satisfaction.