Guest Experience Specialist — Growth & Perks

Thunderdome Restaurant Group; Crestview Hills (KY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Food provided every shift

Paid time off eligibility

401K eligibility

Tip pool participation

Job summary

Thunderdome Restaurant Group is seeking service team members for City Bird Crestview - Crestview Hills, KY. You will contribute to the guest experience by knowing our food and beverage offerings and maintaining a clean, professional appearance.

You will handle guest requests and complaints with professionalism, ensure guest satisfaction, support a safe environment, and assist on the line with food and beverage preparation while engaging with guests.

Responsibilities

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

Job description

Thunderdome Restaurant Group is seeking service team members for City Bird Crestview - Crestview Hills, KY. You will contribute to the guest experience by knowing our food and beverage offerings and maintaining a clean, professional appearance.

You will handle guest requests and complaints with professionalism, ensure guest satisfaction, support a safe environment, and assist on the line with food and beverage preparation while engaging with guests.