Guest Experience Specialist - Golf Facility (Flexible Shifts)

Opti Staffing

Anchorage (AK)

On-site

USD 25,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Simple IRA
Annual bonus
Sick leave
Golf access

Job summary

Opti Staffing Group is hiring for Guest Services Associate in Anchorage, AK. Positions available are both part-time and full-time with a starting pay of $18.50 per hour plus tips. Seasonal schedule with flexible shift coverage.

The role involves welcoming guests, managing check-ins, assisting with golf simulator tech, and handling food/beverage service in a fast-paced, guest-focused environment. Prior hospitality or cash-handling experience is a plus.

Qualifications

  • Customer-facing experience preferred.
  • Cash handling experience preferred.
  • Comfortable using computers and POS systems.
  • 21+ years old.
  • Tap certification a plus; certification may be required before starting.

Responsibilities

  • Create a welcoming experience for guests from arrival through checkout
  • Manage guest check-ins and provide assistance during their visit
  • Help customers get comfortable using the facility's golf simulator technology
  • Assist with basic troubleshooting when equipment or simulator issues occur
  • Coordinate reservations and respond to booking requests through multiple channels
  • Operate the register and POS system, including opening and closing customer tabs
  • Prepare and serve food and beverages
  • Monitor and replenish coolers and other stocked items
  • Keep guest areas clean, presentable, and ready for use
  • Work closely with management to address customer concerns or operational needs
  • Contribute to a positive, team-oriented environment
  • Take on other responsibilities that support the day-to-day operation of the facility

Skills

Customer service
Cash handling
POS systems
Computer literacy
Team player
Guest experience

Tools

Point of Sale (POS)

Job description

Opti Staffing Group is hiring for Guest Services Associate in Anchorage, AK. Positions available are both part-time and full-time with a starting pay of $18.50 per hour plus tips. Seasonal schedule with flexible shift coverage.

The role involves welcoming guests, managing check-ins, assisting with golf simulator tech, and handling food/beverage service in a fast-paced, guest-focused environment. Prior hospitality or cash-handling experience is a plus.

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