Guest Experience Specialist - Front Desk & Payments

Hirebridge; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Job summary

Hirebridge in Tucson, AZ is seeking a Front Desk Agent to deliver high-quality guest service, handling check-ins/outs, and processing payments with accuracy. You will greet guests warmly and answer questions, ensuring smooth arrivals and departures.

The role requires reliable communication, the ability to work under pressure, basic math, and comfortable use of computers. A High School diploma and prior customer service are preferred, plus a valid driver's license.

Qualifications

• High School diploma or equivalent and some customer service experience preferred.
• Strong computer skills and financial knowledge required.
• Valid Driver’s License in good standing.

Responsibilities

• Check guests in and out of the hotel with accuracy and courtesy.
• Provide a welcoming attitude and assist guests with questions and requests.
• Collect monies for services rendered during a guest’s stay.

Skills

Customer service

Communication

Problem solving

Financial awareness

Attention to detail

Education

High School diploma or equivalent

Job description

Hirebridge in Tucson, AZ is seeking a Front Desk Agent to deliver high-quality guest service, handling check-ins/outs, and processing payments with accuracy. You will greet guests warmly and answer questions, ensuring smooth arrivals and departures.

The role requires reliable communication, the ability to work under pressure, basic math, and comfortable use of computers. A High School diploma and prior customer service are preferred, plus a valid driver's license.