Guest Experience Specialist – Front Desk (Part Time)

Huntington Hotel Group; Campbell (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Huntington Hospitality in Campbell, CA is seeking a Guest Experience Specialist to warmly welcome guests and manage front desk operations. This part-time role offers opportunities to grow in a fast-paced hospitality environment and to learn our Marriott/Hilton branded property standards.

You will handle check-ins/outs, payments, guest inquiries, and local recommendations, while maintaining accuracy and safety at the front desk.

Qualifications

• High School diploma or equivalent required.
• Customer service experience with a talent for making people feel welcome.
• Previous hotel front desk experience is a plus but not required.

Responsibilities

• Greet guests warmly and professionally at the front desk.
• Manage room assignments and key distribution.
• Inform guests about events and hotel services.
• Handle check-ins and check-outs efficiently.
• Process payments and prepare invoices.
• Keep front desk organized, clean, and safe.
• Provide information on local dining and attractions.
• Coordinate guest communications and transportation as needed.
• Log guest feedback and escalate issues.
• Communicate guest needs to departments clearly.

Skills

Strong communication

Flexible schedule

Hospitality mindset

Professionalism

Attention to detail

Education

High School diploma or equivalent

Job description

Huntington Hospitality in Campbell, CA is seeking a Guest Experience Specialist to warmly welcome guests and manage front desk operations. This part-time role offers opportunities to grow in a fast-paced hospitality environment and to learn our Marriott/Hilton branded property standards.

You will handle check-ins/outs, payments, guest inquiries, and local recommendations, while maintaining accuracy and safety at the front desk.