Guest Experience Specialist - Front Desk Mastery

Aimbridge Hospitality LLC; Sunnyvale (CA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Paid Time Off

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is seeking a Front Desk Agent for the AC Hotel Sunnyvale/Cupertino. This role is crucial for providing exceptional guest experiences, from warm welcomes to smooth check-ins and problem-solving.

The ideal candidate should have a high school diploma and familiarity with hotel management software. Benefits include daily pay, medical coverage, paid time off, and a 401k retirement plan, making this a great opportunity for a motivated individual in hospitality.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide exceptional guest service with warm welcomes and efficient check-ins.
• Communicate effectively with guests and team members.
• Quickly solve problems to maintain guest satisfaction.
• Manage multiple tasks like reservations and financial details.

Skills

Guest Service

Communication Skills

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in a hotel or related field

Tools

Hotel management software

Microsoft Office Suite

Job description

Aimbridge Hospitality LLC is seeking a Front Desk Agent for the AC Hotel Sunnyvale/Cupertino. This role is crucial for providing exceptional guest experiences, from warm welcomes to smooth check-ins and problem-solving.

The ideal candidate should have a high school diploma and familiarity with hotel management software. Benefits include daily pay, medical coverage, paid time off, and a 401k retirement plan, making this a great opportunity for a motivated individual in hospitality.