AC Hotel Sunnyvale Cupertino - Front Desk Agent

Evolution Hospitality; Sunnyvale (CA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

401k

Paid Time Off

Employee Assistance Program

Job summary

Evolution Hospitality in Sunnyvale, CA, is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and thoughtful departures. You will be the face of the hotel, balancing reservations, guest requests, and seamless service.

Ideal candidates have a high school diploma, familiarity with hotel management software and Microsoft Office, and a passion for hospitality. This role at AC Hotel Sunnyvale/Cupertino offers daily pay and a supportive team in a dynamic property.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm, top-tier guest service to make guests feel at home and ensure memorable stays.
• Communicate clearly with guests and team members to keep operations smooth.
• Think quickly and resolve issues to turn hiccups into happy endings.
• Juggle reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
  

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

About The Hotel One of Marriott’s newest brands, AC Hotel Sunnyvale/Cupertino focuses on the little things. New, built from the ground up, the design of this hotel will be stylish, yet efficient, and every detail will provide just the beautiful essentials. The property will feature 183 elegant guestrooms, enhanced outdoor space with communal seating areas and a rooftop pool and sundeck. Upgraded pedestrian connections and bike parking will also make this a traveler favorite when visiting companies such as Nobia, Twitter and AMD in Silicon Valley. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.