Guest Experience Specialist — Front Desk

huntington-hotel-group; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Huntington in Temecula, California is seeking a Guest Experience Specialist to be the friendly face of our hotel and ensure memorable guest experiences. The role involves greeting guests, managing room assignments, handling check-ins/outs, and promoting hotel services with enthusiasm.

The ideal candidate will have a High School diploma and a knack for exceptional customer service. Join our vibrant team of hospitality professionals and enjoy career growth in a supportive environment.

Qualifications

• Customer service experience with a talent for making people feel welcome.
• Previous hotel front desk experience is a plus but not required.

Responsibilities

• Greet guests with warmth and professionalism.
• Efficiently manage room assignments and key distribution.
• Handle check-ins and check-outs seamlessly.
• Process payments and prepare accurate guest invoices.
• Recommend top dining and entertainment options nearby.

Skills

Strong communication skills

Flexibility for varied shifts

Hospitality mindset

Professionalism

Attention to detail

Education

High School diploma or equivalent

Job description

Huntington in Temecula, California is seeking a Guest Experience Specialist to be the friendly face of our hotel and ensure memorable guest experiences. The role involves greeting guests, managing room assignments, handling check-ins/outs, and promoting hotel services with enthusiasm.

The ideal candidate will have a High School diploma and a knack for exceptional customer service. Join our vibrant team of hospitality professionals and enjoy career growth in a supportive environment.