Guest Experience Specialist — Front Desk

Hyatt Centric Las Olas; Seven Isles (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Kolter Hospitality is seeking a Front Desk Agent at Hyatt Centric Las Olas in Fort Lauderdale, FL. This full-time role handles check-ins, check-outs, and guest needs to ensure a welcoming stay.

The position requires no prior education or experience, with hospitality experience a plus; weekends and holidays may be required. A strong commitment to guest service is essential for success in this fast-paced environment.

Qualifications

• Experience: None. Customer service experience in Hospitality a plus.
• Education: None

Responsibilities

• Assist guests with check-in and check-out processes.
• Coordinate all guest requests.
• Inform guests of hotel services, features and room amenities.
• Welcome the guest by name whenever possible.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills

Customer service

Job description

Kolter Hospitality is seeking a Front Desk Agent at Hyatt Centric Las Olas in Fort Lauderdale, FL. This full-time role handles check-ins, check-outs, and guest needs to ensure a welcoming stay.

The position requires no prior education or experience, with hospitality experience a plus; weekends and holidays may be required. A strong commitment to guest service is essential for success in this fast-paced environment.