Guest Experience Specialist — Front Desk

Everline Resort & Spa; Olympic Valley (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Ski pass discount

F&B discount

Spa discount

Room discount

Medical insurance

401(k) plan

Employee assistance

Paid time off

Job summary

Everline Resort & Spa in Olympic Valley, CA is seeking a friendly guest services associate to warmly greet arrivals, assist with check-in/out, and promote the resort’s services and amenities.

You will share local knowledge, respond promptly to guest needs, and collaborate with team members to create memorable experiences for every guest. Hourly wage starts at $22.00 per hour, with opportunities for growth and advancement.

Qualifications

• Must have experience delivering service to guests.
• Willing to work flexible hours including weekends.
• Strong verbal and written communication is essential.
• Ability to multi-task in a fast-paced environment while maintaining accuracy.
• Willingness to learn about resort services and local amenities.

Responsibilities

• Warmly welcome guests and assist with check-in and check-out.
• Promote hotel services, amenities, and experiences to guests.
• Respond promptly to guest requests and resolve issues with a positive attitude.
• Share knowledge of local activities to enhance guest experiences.
• Collaborate with team members to ensure guest needs are met.
• Maintain attention to detail while handling multiple tasks.

Skills

Guest service

Flexibility

Communication

Multi-tasking

Team collaboration

Job description

Everline Resort & Spa in Olympic Valley, CA is seeking a friendly guest services associate to warmly greet arrivals, assist with check-in/out, and promote the resort’s services and amenities.

You will share local knowledge, respond promptly to guest needs, and collaborate with team members to create memorable experiences for every guest. Hourly wage starts at $22.00 per hour, with opportunities for growth and advancement.