Guest Experience Concierge

CoralTree Hospitality Group; California (MO); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Ski pass discount

F&B & spa discounts

Free ski gear rentals

Discounted hotel rooms

Medical/dental/vision insurance

Flexible benefit plan

Employee assistance program

Paid time off

401(k) with match

Job summary

Everline Resort & Spa in California seeks a friendly guest services associate to warmly greet guests, assist with check-in/check-out, and promote resort amenities. You will help guests feel at home while delivering distinctive experiences in a mountain resort setting.

Flexibility with shifts, excellent communication, and a passion for hospitality are essential. CoralTree Hospitality Group offers ski-pass discounts, healthcare, and a 401(k) plan as part of a comprehensive benefits package.

Qualifications

• Flexibility with schedules is required.
• Experience providing guest service is preferred.
• Strong interpersonal skills and a guest-first mindset.
• Clear written and verbal communication is essential.

Responsibilities

• Welcome guests with warmth and assist with check-in and check-out.
• Create memorable guest experiences with a welcoming personality.
• Resolve guest issues promptly to build loyalty.
• Share knowledge of services and amenities to guests.
• Collaborate with team to communicate guest needs to staff.
• Maintain accuracy and efficiency while multi-tasking.

Skills

Flexibility

Experience

People person

Communication

Job description

Everline Resort & Spa in California seeks a friendly guest services associate to warmly greet guests, assist with check-in/check-out, and promote resort amenities. You will help guests feel at home while delivering distinctive experiences in a mountain resort setting.

Flexibility with shifts, excellent communication, and a passion for hospitality are essential. CoralTree Hospitality Group offers ski-pass discounts, healthcare, and a 401(k) plan as part of a comprehensive benefits package.