Guest Experience Specialist - Front Desk

Spire Hospitality LLC; Healdsburg (CA); On-site; USD 24,796 - 30,307; Full time

Job summary

Spire Hospitality LLC in Healdsburg is seeking a friendly front desk associate to greet guests and perform registration responsibilities. You will provide prompt service and assist guests with check-out, while promoting hotel programs and local attractions.

The role requires strong English communication, a courteous demeanor, and the ability to stand and move throughout the front office. E-Verify participation noted.

Qualifications

• 1 year of front desk experience in a hotel.
• Ability to stand and move throughout the front office.
• Proficient in English communication (verbal and written).
• Ability to input information using a computer system.

Responsibilities

• Greet guests warmly and register them in the system.
• Input guest information, confirm details, and promote programs.
• Verify credit cards, handle payments, and balance the house bank.

Skills

Customer service

English communication

Patience

Diplomacy

Stand/walk

Education

1 year of front desk experience in a hotel

Tools

Computer system

Calculator

Job description

Spire Hospitality LLC in Healdsburg is seeking a friendly front desk associate to greet guests and perform registration responsibilities. You will provide prompt service and assist guests with check-out, while promoting hotel programs and local attractions.

The role requires strong English communication, a courteous demeanor, and the ability to stand and move throughout the front office. E-Verify participation noted.