Guest Experience Associate — Fast-Paced, Team-Driven Service

Wawa, Inc; Gaithersburg (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts

Wellness Programs

Employee Credit Union

Paid Time Off

Employee Resource Groups

eligibility requirements may apply

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers and provide friendly service. You will prepare foods, manage the register, and ensure the store is clean and well-stocked.

The role involves handling payments, fueling, and age-verification tasks while maintaining a safe, inviting environment. Candidates should excel in communication and teamwork, be at least 16 years old with reliable transportation, and thrive in a busy retail setting.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items and operate the coffee station.
• Operate the cash register and handle payments, fuel and gift cards, ID verification for age-restricted products.
• Keep store well-stocked, clean, and organized; follow all policies and guidelines.
• Complete housekeeping duties like cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Customer service

Cash handling

Communication

Teamwork

Age 16+

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers and provide friendly service. You will prepare foods, manage the register, and ensure the store is clean and well-stocked.

The role involves handling payments, fueling, and age-verification tasks while maintaining a safe, inviting environment. Candidates should excel in communication and teamwork, be at least 16 years old with reliable transportation, and thrive in a busy retail setting.