Guest Experience Specialist – Food & Beverage Server

Ontario Trillium Foundation; Waipahu (HI); On-site; USD 21,000 - 34,000; Full time

Job summary

Ontario Trillium Foundation in Waipahu, Hawaii seeks a personable Server to deliver friendly, timely service, take guest orders, answer questions, and suggest items from the menu.

You will deliver orders, check IDs to verify legal drinking age, handle cash and card transactions at the POS, and follow alcohol-awareness procedures to keep guests safe.

Open and close duties may include side work as directed to ensure a smooth, first-class dining experience for travelers and locals alike.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to take accurate orders and handle payments.
• Friendly, professional communication with guests.

Responsibilities

• Take orders and deliver guests' meals and beverages.
• Answer questions and suggest menu items to guests.
• Check identification to verify legal drinking age.
• Process cash, credit and debit transactions via the POS system.
• Respond to guest concerns and ensure satisfaction.
• Follow alcohol awareness procedures for safety.
• Perform opening and closing side work as directed.

Skills

Customer service

POS transactions

Cash handling

Guest engagement

Communication

Tools

POS system

Job description

Ontario Trillium Foundation in Waipahu, Hawaii seeks a personable Server to deliver friendly, timely service, take guest orders, answer questions, and suggest items from the menu.

You will deliver orders, check IDs to verify legal drinking age, handle cash and card transactions at the POS, and follow alcohol-awareness procedures to keep guests safe.

Open and close duties may include side work as directed to ensure a smooth, first-class dining experience for travelers and locals alike.