Guest Experience Specialist — Flexible Schedules & Benefits

Wawa, Inc; Gambrills (MD); On-site; USD 1,653,000 - 2,652,000; Full time

Benefits offered by this job

ESOP

401(k)

Medical coverage

Dental coverage

Vision coverage

Mental health benefits

Education Assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate in Maryland to greet customers, prepare food, and operate the register. You will help keep the store clean, stocked, and compliant with policies while delivering friendly service.

Responsibilities include food preparation, cash handling, fuel/gift card activation, lottery support, and ID verification for age-restricted items. Excellent customer service and teamwork are essential.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked; shelves are refreshed and inviting.
• Follow policies and keep stores clean and safe; perform housekeeping duties such as cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication

Customer service

Teamwork

Multitasking

Job description

Wawa, Inc. is seeking a Customer Service Associate in Maryland to greet customers, prepare food, and operate the register. You will help keep the store clean, stocked, and compliant with policies while delivering friendly service.

Responsibilities include food preparation, cash handling, fuel/gift card activation, lottery support, and ID verification for age-restricted items. Excellent customer service and teamwork are essential.