Customer Experience Associate — Flexible Hours & Benefits

Wawa, Inc; Arbutus (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

Flexible Spending Accounts

Paid Time Off

Store Discounts

Employee Resource Groups

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet and assist customers, prepare go-to items, and operate the register at the Maryland Arbutus location. You will handle payments, fuel activation, and ID verification for age-restricted products, while keeping the store stocked and inviting.

The role emphasizes fast, friendly service, teamwork, and adherence to safety and store policies. Benefits include comprehensive coverage, time off, and employee programs.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification.
• Ensure stores are well-stocked, shelves are fresh and inviting; follow all policies and maintain store cleanliness and safety.

Skills

Communication

Customer service

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet and assist customers, prepare go-to items, and operate the register at the Maryland Arbutus location. You will handle payments, fuel activation, and ID verification for age-restricted products, while keeping the store stocked and inviting.

The role emphasizes fast, friendly service, teamwork, and adherence to safety and store policies. Benefits include comprehensive coverage, time off, and employee programs.