Guest Experience & Quick-Service Associate

Wawa, Inc

Bowie (MD)

On-site

USD 24,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Medical/Dental/Prescription
401(k) + matching
Education Assistance
Paid time off
Store discounts
Flexible schedules
ESOP
Parental leave
Wellness programs
Employee Credit Union

Job summary

Wawa, Inc. is seeking a Customer Service Associate in Maryland to greet customers, take order requests, prepare breakfast items, sandwiches, beverages, and pizzas, and maintain a clean coffee station. You will operate the register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for restricted items.

The role emphasizes friendly service, teamwork, and a fast-paced environment, with inclusive benefits and flexible scheduling to support Associates.

Qualifications

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be 16+ years old with reliable transportation.
  • Enjoy working in a team environment.

Responsibilities

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
  • Ensure stores are well-stocked and that shelves remain fresh, full, and inviting.
  • Keep stores clean and safe by following policies and complete housekeeping duties.

Skills

Communication skills
Customer service
Multitasking
Teamwork
Age 16+

Job description

Wawa, Inc. is seeking a Customer Service Associate in Maryland to greet customers, take order requests, prepare breakfast items, sandwiches, beverages, and pizzas, and maintain a clean coffee station. You will operate the register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for restricted items.

The role emphasizes friendly service, teamwork, and a fast-paced environment, with inclusive benefits and flexible scheduling to support Associates.

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