Guest Experience Specialist (Flexible Schedule)

Target; Sacramento (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests have a welcoming and efficient shopping experience in Sacramento, CA. You will greet guests, answer questions and guide them to products, while promoting Target services, loyalty programs and the Target App features.

Responsibilities include resolving guest concerns, handling returns, and supporting drive-up and order pickup processes. This role requires adaptability, teamwork and a focus on customer satisfaction in a fast-paced environment.

Qualifications

• Ability to greet and assist guests to create a welcoming experience.
• Resolve guest concerns with positive, solution-focused communication.
• Explain store promotions and loyalty programs to drive adoption.

Responsibilities

• Greet guests and deliver a warm, helpful interaction.
• Help guests locate products and resolve issues for a smooth shopping experience.
• Explain benefits, promotions and app features to guests.
• Assist with returns or exchanges following store policies.
• Maintain a clean, organized work area and stock shelves as needed.
• Support drive-up and order pickup services and related tasks.

Skills

Guest interaction

Problem solving

Adaptability

Promotions & loyalty

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to help guests have a welcoming and efficient shopping experience in Sacramento, CA. You will greet guests, answer questions and guide them to products, while promoting Target services, loyalty programs and the Target App features.

Responsibilities include resolving guest concerns, handling returns, and supporting drive-up and order pickup processes. This role requires adaptability, teamwork and a focus on customer satisfaction in a fast-paced environment.