Guest Experience Specialist (Flexible Schedule)

Target; Aurora (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Target is hiring a Guest Advocate to create a welcoming shopping experience and assist guests with finding products and resolving issues. You will greet customers, handle checkout, and promote benefits and loyalty programs. The role requires flexibility, strong communication, and comfort with handheld scanners and app features.

Join a fast-paced, service-driven team that values safety, teamwork, and guest satisfaction across in-store and digital channels.

Qualifications

• Ability to greet and assist guests to create a positive shopping experience.
• Willing to work flexible hours including nights, weekends, and holidays.
• Ability to use handheld scanners and related technology.
• Strong communication and problem-solving skills.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Help guests find what they need and resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Assist teammates and maintain a clean, clutter‑free work area.
• Promote Target benefits, loyalty programs and app features.
• Operate checkout and follow safety policies.

Skills

Guest interaction

Customer service

Communication

Problem solving

Teamwork

Flexibility

Attention to detail

Multitasking

Tech proficiency

Tools

Handheld scanners

Target App

Wallet

Job description

Target is hiring a Guest Advocate to create a welcoming shopping experience and assist guests with finding products and resolving issues. You will greet customers, handle checkout, and promote benefits and loyalty programs. The role requires flexibility, strong communication, and comfort with handheld scanners and app features.

Join a fast-paced, service-driven team that values safety, teamwork, and guest satisfaction across in-store and digital channels.