Guest Experience Specialist - Flexible Hours & Tips

Smashburger; West Chester Township (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tip share

50% menu discount

Flexible schedules

Paid time off

Medical/Dental/Vision benefits

401(k) match

Employee assistance

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger is hiring a Guest Service Expert in West Chester Township, OH. You’ll greet guests, take orders, upsell, keep the dining area welcoming, and support a fast-paced team to ensure every guest leaves satisfied.

No experience is required—training is provided. You must be at least 16 years old, with strong communication and teamwork skills, and flexible hours including nights, weekends, and holidays. Smashburger offers a supportive environment and opportunities for growth.

Qualifications

• No experience required; training provided.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast-paced environment.
• Ensuring every guest leaves satisfied.

Skills

Communication skills

Teamwork

Flexibility

Job description

Smashburger is hiring a Guest Service Expert in West Chester Township, OH. You’ll greet guests, take orders, upsell, keep the dining area welcoming, and support a fast-paced team to ensure every guest leaves satisfied.

No experience is required—training is provided. You must be at least 16 years old, with strong communication and teamwork skills, and flexible hours including nights, weekends, and holidays. Smashburger offers a supportive environment and opportunities for growth.