Guest Experience Specialist | Flexible Hours & Growth

Smashburger; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tip share (up to $2/hour)

50% off menu items

Flexible schedules

Paid time off

Medical, dental & vision benefits

401(k) match (21+)

Employee Assistance Program

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger is seeking a Guest Service Expert to welcome guests, take orders, and process payments with a friendly and upbeat attitude in a fast-paced setting. You’ll suggest menu items and assist teammates to maintain a clean, welcoming dining area and deliver excellent guest experiences.

No prior experience is required as training is provided; you must be at least 16 years old and available for flexible hours, including nights and weekends.

Qualifications

• No experience required; training provided.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Flexible hours including nights, weekends and holidays.

Responsibilities

• Greet guests with a friendly, positive attitude.
• Take accurate orders and handle payments.
• Make menu recommendations and upsell when appropriate.
• Keep the dining area clean and welcoming.
• Support the team in a fast-paced environment.
• Ensure every guest leaves satisfied.

Skills

Communication skills

Teamwork

Customer service

Friendly demeanor

Job description

Smashburger is seeking a Guest Service Expert to welcome guests, take orders, and process payments with a friendly and upbeat attitude in a fast-paced setting. You’ll suggest menu items and assist teammates to maintain a clean, welcoming dining area and deliver excellent guest experiences.

No prior experience is required as training is provided; you must be at least 16 years old and available for flexible hours, including nights and weekends.