Guest Experience Specialist – Flexible Hours & Growth

Global Partners LP; Pine Tree Corner (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Global Partners LP seeks a Guest Service Associate to deliver top-notch guest experiences and support store operations. You will greet guests, manage POS transactions, and ensure in-store safety and cleanliness while maintaining stock levels.

The role requires flexibility to work day, night, weekend and holiday shifts, with emphasis on customer service and accurate cash handling. Massachusetts postings emphasize a safe, welcoming environment and ongoing training.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures, outside or in cooler areas.
• Ability to climb ladders, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conducts gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.
• Minors may ONLY use OSHA approved knives.

Skills

Basic computer skills

Reliable transportation

Climb ladders

Lift up to 25 lbs

Flex hours (days/nights/weekends/hols)

POS knowledge

Tools

Point-of-Sale (POS) system

Job description

Global Partners LP seeks a Guest Service Associate to deliver top-notch guest experiences and support store operations. You will greet guests, manage POS transactions, and ensure in-store safety and cleanliness while maintaining stock levels.

The role requires flexibility to work day, night, weekend and holiday shifts, with emphasis on customer service and accurate cash handling. Massachusetts postings emphasize a safe, welcoming environment and ongoing training.