Guest Experience Specialist Flexible Hours & Fast Checkout

Fleet-Farm; Cedar Falls (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Fleet Farm in Cedar Falls, IA is seeking a Customer Service Team Member to provide a friendly and efficient checkout experience and help customers with exchanges, returns, and complaints.

The role emphasizes customer service, cash handling, and the ability to greet customers and promote Fleet Farm loyalty programs. A flexible schedule including evenings, weekends, and holidays is required, with opportunities to contribute to a positive shopping environment.

Qualifications

• Customer service experience preferred.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Knowledge of basic cash handling procedures, including simple math.

Responsibilities

• Provide customers with a quick and efficient check-out experience by operating the cash register and scanner.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions and resolving cashier issues.
• Engage customers in a friendly manner and create a positive interaction throughout the transaction.
• Restock and keep the checkout area presentable and informed about store products.

Skills

Customer service

Cash handling

Friendly demeanor

Education

High School Diploma or GED

Job description

Fleet Farm in Cedar Falls, IA is seeking a Customer Service Team Member to provide a friendly and efficient checkout experience and help customers with exchanges, returns, and complaints.

The role emphasizes customer service, cash handling, and the ability to greet customers and promote Fleet Farm loyalty programs. A flexible schedule including evenings, weekends, and holidays is required, with opportunities to contribute to a positive shopping environment.