Customer Service Specialist — Flexible Schedule

Fleet-Farm; Owatonna (MN); On-site; USD 17,000 - 21,000; Full time

Job summary

Fleet Farm is seeking a Customer Service Team Member to provide a friendly and efficient checkout experience at our stores in Minnesota. You will handle exchanges, returns, and complaints while assisting customers with transactions and promoting our loyalty program.

The role requires a flexible schedule, including days, nights, weekends, and holidays, and a basic understanding of cash handling. The ideal candidate is friendly, self-motivated, dependable, and eager to help others, delivering

Qualifications

• HS diploma or GED preferred.
• Flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Provide customers with quick and efficient check-out experience at the register and scanner.
• Handle customer exchanges, returns, and complaints effectively.
• Assist with transactions, resolve discrepancies, and troubleshoot cash register issues.
• Engage customers in a friendly manner and create a pleasant interaction throughout the transaction.
• Promote Fleet Farm loyalty program, credit card, and other company initiatives.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a Customer Service Team Member to provide a friendly and efficient checkout experience at our stores in Minnesota. You will handle exchanges, returns, and complaints while assisting customers with transactions and promoting our loyalty program.

The role requires a flexible schedule, including days, nights, weekends, and holidays, and a basic understanding of cash handling. The ideal candidate is friendly, self-motivated, dependable, and eager to help others, delivering