Guest Experience Specialist — Flexible Hours & Bonuses

My Place Hotels of America; Marion (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Bi-weekly direct deposit

Flexible scheduling

Cross-training

Growth opportunities

Monthly bonus opportunities

Job summary

My Place Hotel – Marion, OH seeks a dependable Guest Service Representative to support front desk operations and deliver a welcoming experience for every guest. You will handle check-ins/outs, reservations, and guest charges while promoting hotel amenities and local recommendations.

Shifts available 7A-3P and 3P-11P, pay $13.00 per hour with monthly bonus opportunities. Bi-weekly direct deposit, flexible scheduling, cross-training, and opportunities for growth are offered by the company.

Qualifications

• Experience in front-desk or guest services preferred.
• Ability to handle cash and reconcile transactions.
• Strong communication and problem-solving skills.

Responsibilities

• Check-in and check-out guests and manage reservations.
• Answer calls, respond to guest questions, and provide local information.
• Maintain logs, process payments, and assist with night audit documentation when scheduled.
• Maintain cleanliness and safety of front desk area.

Skills

Customer service

Cash handling

Communication

Multitasking

Attention to detail

Tools

POS system

MS Office

Job description

My Place Hotel – Marion, OH seeks a dependable Guest Service Representative to support front desk operations and deliver a welcoming experience for every guest. You will handle check-ins/outs, reservations, and guest charges while promoting hotel amenities and local recommendations.

Shifts available 7A-3P and 3P-11P, pay $13.00 per hour with monthly bonus opportunities. Bi-weekly direct deposit, flexible scheduling, cross-training, and opportunities for growth are offered by the company.