Guest Experience Specialist (Flexible Hours)

El Pollo Loco, Inc.; Fullerton (CA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Career growth

Flexible schedule

Medical, Dental, and Vision Insurance

Paid sick time

401(K) plan with match

Job summary

El Pollo Loco, Inc. is hiring a Service Team Member to greet guests, assemble orders and support food preparation. You will help ensure accurate orders, maintain cleanliness, and assist customers with a friendly, helpful demeanor.

The role offers flexible scheduling and opportunities for advancement within the company. Responsibilities include processing orders, assisting with food prep, and promoting our offerings while delivering high-quality service.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Prepare food items in compliance with recipes and procedures.
• Process and assemble customer orders accurately and efficiently.
• Use suggestive selling to increase sales.
• Maintain cleanliness and uphold restaurant standards.

Skills

Customer service

Education

No formal education required

Job description

El Pollo Loco, Inc. is hiring a Service Team Member to greet guests, assemble orders and support food preparation. You will help ensure accurate orders, maintain cleanliness, and assist customers with a friendly, helpful demeanor.

The role offers flexible scheduling and opportunities for advancement within the company. Responsibilities include processing orders, assisting with food prep, and promoting our offerings while delivering high-quality service.