Guest Experience Specialist — Fast-Paced Store

Domino's; Sherman (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's is seeking an enthusiastic Customer Service Representative for our Sherman location in Illinois. Your role includes greeting customers, processing orders accurately, and maintaining high service standards.

Be part of a team that ensures exceptional customer experiences. If you're friendly, adaptable, and ready to thrive in a fast-paced environment, this is the job for you.

Qualifications

• Strong customer service orientation with a friendly and empathetic demeanor.
• Ability to work efficiently in a fast-paced, high-energy environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Greet customers warmly and take food orders accurately.
• Process payments and handle cash transactions efficiently.
• Respond to customer inquiries, concerns, and special requests.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Multitasking abilities

Problem-solving skills

Flexibility to work various shifts

Education

High school diploma or equivalent

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

• Greet customers warmly and take food orders accurately, both in-person and over the phone
• Process payments and handle cash transactions efficiently
• Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
• Collaborate with kitchen staff to ensure order accuracy and timely delivery
• Maintain a clean and organized work area, adhering to food safety and hygiene standards
• Assist in preparing food items as needed during busy periods
• Handle multiple tasks simultaneously during peak hours
• Contribute to a positive team environment and support coworkers
• Participate in promotional activities and upselling initiatives
• Adapt to changing customer needs and company policies with flexibility

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and empathetic demeanor
• Ability to work efficiently in a fast-paced, high-energy environment
• Proven multitasking abilities and attention to detail
• Team player with a positive attitude and willingness to learn
• Problem-solving skills to address customer concerns effectively
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Previous customer service experience preferred, but not required
• High school diploma or equivalent (preferred)
• Must be at least {AGE} years of age

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