Customer Experience Specialist

Dominos; Caseyville (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

Domino's in Caseyville, IL is seeking a Customer Service Representative to be the friendly face of our store. You will answer calls, assist with orders, handle cash, and prepare products while maintaining a clean, efficient workspace.

You’ll work closely with teammates to ensure timely orders and a positive guest experience. Ideal candidates bring a customer-first attitude, basic computer skills for order processing, and the ability to multitask in a fast-paced setting.Previous CS experience is

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong verbal and written communication abilities.
• Basic computer skills for order processing and data entry.
• Ability to multitask in a fast-paced environment.
• Willingness to work weekends, holidays, and various shifts.
• Cash handling experience or ability to learn quickly.
• Team player who supports colleagues and contributes to a positive work atmosphere.
• Able to stand for extended periods and lift up to 25 lbs.
• Attention to detail and ability to follow directions.
• High school diploma or equivalent (preferred).
• Previous customer service experience is a plus, but not required.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain proper cash handling procedures.
• Prepare products according to company standards and customer specifications.
• Provide a positive and friendly customer experience in all interactions.
• Collaborate with team members to ensure smooth operations and timely order fulfillment.
• Maintain a clean and organized work environment.
• Assist with additional tasks as needed to support overall business operations.

Skills

Customer service

Communication

Data entry

Multitasking

Flexibility

Cash handling

Team player

Stamina

Attention to detail

Education: HS diploma

Prior CS experience a plus

Education

High school diploma or equivalent

Job description

Domino's in Caseyville, IL is seeking a Customer Service Representative to be the friendly face of our store. You will answer calls, assist with orders, handle cash, and prepare products while maintaining a clean, efficient workspace.

You’ll work closely with teammates to ensure timely orders and a positive guest experience. Ideal candidates bring a customer-first attitude, basic computer skills for order processing, and the ability to multitask in a fast-paced setting.Previous CS experience is