Customer Experience Specialist — Fast-Paced & Friendly

Domino's; Caseyville (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Caseyville, IL is seeking a Customer Service Representative to deliver friendly, attentive service, answer calls, take orders, and support daily operations. You will help ensure accurate processing and timely fulfillment in a fast-paced environment.

Candidates should have excellent communication, basic computer skills, and a willingness to work weekends or holidays. A high school diploma or equivalent is preferred, with the ability to stand, lift up to 25 lbs, and collaborate with a

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Basic computer skills for order processing and data entry.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Cash handling experience or ability to learn quickly.
• Team player with a willingness to support colleagues and contribute to a positive work atmosphere.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Attention to detail and ability to follow directions accurately.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain proper cash handling procedures.
• Prepare products according to company standards and customer specifications.
• Provide a positive and friendly customer experience in all interactions.
• Collaborate with team members to ensure smooth operations and timely order fulfillment.
• Maintain a clean and organized work environment.
• Assist with additional tasks as needed to support overall business operations.

Skills

Excellent customer service

Strong communication

Basic computer skills

Multitasking

Weekend/holiday availability

Cash handling

Team player

Stamina to stand at times

Attention to detail

Customer service experience (a plus)

Education

High school diploma or equivalent

Job description

Domino's in Caseyville, IL is seeking a Customer Service Representative to deliver friendly, attentive service, answer calls, take orders, and support daily operations. You will help ensure accurate processing and timely fulfillment in a fast-paced environment.

Candidates should have excellent communication, basic computer skills, and a willingness to work weekends or holidays. A high school diploma or equivalent is preferred, with the ability to stand, lift up to 25 lbs, and collaborate with a