Guest Experience Specialist - Fast-Paced Restaurant

Harri; North Las Vegas (NV); On-site; USD 21,000 - 25,000; Full time

Job summary

Jack in the Box in North Las Vegas is seeking a team member to deliver a WOW guest experience by providing quality food, prompt service, and a clean restaurant environment. You will greet guests, take orders, and maintain accuracy and speed during busy periods.

The role requires standing most of the shift, ability to lift up to 65 lbs, and a willingness to learn and follow franchise procedures while remaining reliable and punctual.

Qualifications

• Stand and walk for most of shift.
• Able to lift 10-65 lbs.
• Ability to work in a very fast-paced environment.
• Take guests' orders, operate a cash register, and read video monitors.

Responsibilities

• Models a guest-first attitude with a welcoming smile and courteous manner.
• Ensures timely, quality, and accurate orders with a sense of urgency.
• Handles guest complaints using CARE: courtesy, apology, resolution, extra effort.
• Interacts effectively with diverse groups and avoids biases.
• Maintains cleanliness and neat appearance, trains new employees as assigned.
• Follows procedures and standards; accepts feedback and remains flexible to scheduling needs.

Skills

Customer service

Friendly demeanor

Punctuality

Teamwork

Physical stamina

Tools

Cash register

Video monitors

Job description

Jack in the Box in North Las Vegas is seeking a team member to deliver a WOW guest experience by providing quality food, prompt service, and a clean restaurant environment. You will greet guests, take orders, and maintain accuracy and speed during busy periods.

The role requires standing most of the shift, ability to lift up to 65 lbs, and a willingness to learn and follow franchise procedures while remaining reliable and punctual.